Last updated: 23 July 2026
Pharmacy Weight Loss Saltburn-by-the-Sea
GPhC Registration No: 9012511
Last Updated: July 2026
We are committed to protecting your personal data and handling it responsibly. This policy explains what information we collect, how we use it, and your rights as a patient and user of our online pharmacy weight loss clinic.
Pharmacy Weight Loss Saltburn-by-the-Sea is a GPhC registered online pharmacy weight loss clinic serving patients in Saltburn-by-the-Sea and across the UK. As a data controller, we are responsible for the personal and medical information you share with us through our website and consultation services.
We collect the following types of information when you use our services:
Personal Information: Your name, date of birth, address, email address, and phone number.
Health and Medical Information: Weight, height, BMI, medical history, current medications, and any other clinical details you provide during your consultation. This is classified as special category data under UK GDPR and is handled with the highest level of care.
Payment Information: Transaction details processed securely through our payment provider. We do not store full card details on our systems.
Website Usage Data: Technical information such as your IP address, browser type, pages visited, and time spent on our site, collected via cookies and analytics tools.
We use your personal and medical information to provide safe and effective pharmacy services, including:
Processing your online consultation and clinical assessment to determine whether weight loss treatment is appropriate for you. Issuing prescriptions and dispensing medication, with delivery completed within 1 working day once your prescription has been approved by our pharmacist. Communicating with you about your treatment, follow-up care, and any changes to your order. Maintaining accurate clinical records as required by GPhC standards and professional pharmacy regulations. Processing payments securely and managing your account.
Our lawful basis for processing health data is the provision of healthcare services, legitimate interests, and where required, your explicit consent.
Our website uses cookies to improve your browsing experience and understand how our site is used. Cookies are small text files stored on your device.
Essential Cookies: Required for the website to function correctly, including secure login and checkout processes.
Analytics Cookies: Help us understand visitor behaviour so we can improve our services. These are anonymised where possible.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
We do not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:
Healthcare Providers: With your GP or other relevant clinicians where it is necessary for your safe care and treatment, in accordance with professional guidelines.
Delivery Partners: Limited personal information such as your name and delivery address is shared with our trusted courier service solely to fulfil your medication order.
Payment Processors: Your payment details are handled securely by our third-party payment provider, who operates under their own strict data protection policies.
Legal Obligation: We may disclose information where required to do so by law, regulatory authority, or court order.
All third parties we work with are required to handle your data securely and in line with UK data protection law.
We retain patient records for a minimum of 8 years in accordance with NHS and GPhC guidelines, or longer where legally required. When data is no longer needed, it is securely deleted or anonymised.
Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to inaccurate information, ask us to delete your data where appropriate, restrict or object to certain types of processing, and request that your data be transferred to another provider where technically feasible. You also have the right to withdraw consent at any time where consent is our lawful basis for processing.
To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours. If you have concerns about how your data is handled, you are entitled to raise a complaint with the relevant supervisory authority.
If you have any questions about this privacy policy or how we handle your personal data, please get in touch:
Pharmacy Weight Loss Saltburn-by-the-Sea
GPhC No: 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We aim to respond to all enquiries, including data-related requests, within 48 hours.